DACHSER South Africa celebrates 40 years as the gateway to Africa

DACHSER takes full control of joint venture in South Africa 

DACHSER has acquired the remaining 30 percent of shares in DACHSER South Africa and is now the sole owner of the Johannesburg-based country organization.  

Top performance in any terrain

Camso specializes in off-road tires, wheels, rubber tracks, and track systems for commercial and powersport vehicles. To reach its customers in Europe as quickly and efficiently as possible, the company entrusted its logistics management to DACHSER as Lead Logistics Provider—a solution with a future.

When things get really slippery, muddy, gravelly, or slick, that’s when thick pneumatic rollers, rubber tracks, and hard rubber tires prove their mettle. They’re indispensable for the high-performance equipment used in material handling, on construction sites, in agriculture and quarries, and even in outdoor powersports. The message is very clear: the more demanding the terrain, the better.

And that’s precisely what Camso, a Michelin Group brand, specializes in. A global leader in the development, manufacture, and distribution of industrial tires, wheels, and rubber tracks, Camso has more than 8,000 employees in 26 countries across the globe, primarily in Asia, Europe, and North America. It also operates four research and development centers, 23 manufacturing facilities, and an international distribution network in more than 100 countries.

This setup puts as many demands on Camso’s logistics operations as the areas of application put on its products. To keep the company on track for growth and to tap the full potential of digitalization, Camso began reviewing its global and European logistics network some time ago. “Having ten local distribution centers in Europe, each of them independently managed, was no longer in keeping with the times,” says Pierrick Bouf, Supply Chain and Logistics Director EMEA at Camso. “As a result, we reorganized our network around three main distribution centers: one in the UK, one in Germany to cover northern Europe, and one in France to serve southern Europe.”

A reliable partner

The French distribution center in Grans, located near the Mediterranean port of Fos-sur-Mer northwest of Marseille, is operated by DACHSER. “Its location, logistics capacities, and groupage network made it a good fit with our plans to be able to deliver goods to the French market within 24 or 48 hours,” Bouf says. This cooperation would prove successful and resulted in DACHSER being included in the discussion about handing over responsibility for all logistics services to a Lead Logistics Provider (LLP).

"The close collaboration with DACHSER as LLP has made our processes significantly easier and increased our responsiveness in extremely turbulent times", says Pierrick Bouf, Supply Chain and Logistics Director EMEA at Camso.

The LLP would be tasked with orchestrating twelve different transport service providers and ensuring that they deliver an average of 170 shipments per day from the three central shipping warehouses to the target customers in Europe with maximum efficiency and transparency. “In parallel with this new logistics organization, we wanted to improve our services by centralizing and standardizing them and having a knowledgeable point of contact for all logistics-related questions,” Bouf says.

But first, an explanation of the term and the underlying concept is in order: a Lead Logistics Provider is a logistics company that acts as a neutral party in organizing all or at least the essential logistics processes for its customers, regardless of which service provider carries out the operational activity. LLPs are deeply integrated in their customers’ (logistics) processes. After all, this comprehensive service approach isn’t restricted to conducting transports or performing terminal handling or warehousing services; it also involves designing, implementing, and organizing supply chains, optimizing transport and warehouse planning, coordinating suppliers, and integrating the latest (communication) technologies. Customer-specific services such as customs clearance, packaging management, and value-added services also fall under the range of LLP responsibilities.

The “premiere league of logistics”

That’s why Stefan Hohm, Chief Development Officer (CDO) at DACHSER, considers LLPs to represent the “premiere league of logistics”: “The LLP concept requires a comprehensive and in-depth understanding of the customer’s supply chain and all associated processes. Using the network and IT expertise that we have acquired and grown over the years, we continue to develop and refine this system to create sustainable complete solutions that our customers need for their business model. In addition to the shipments transported by DACHSER, our portfolio will also incorporate the transparency and management of other logistics providers.”

This made Dachser an obvious choice as Camso’s LLP. “In our collaboration to date, Dachser has proven that it’s capable of organizing and allocating transports exactly the way we want. Following our shared experience with the Dachser-operated Camso distribution center in France, we then began working to expand the LLP solution to the other two distribution centers in the UK and Germany,” Bouf says. “Dachser is very familiar with our products and how we work, and it understands our special service-level requirements when shipping to another country.”

On the DACHSER end, the various strands of the Camso LLP project all converge in the hands of Martin Poost, Department Head Lead Logistics Provider. “All supply chain information flows into the DACHSER LLP Control Tower,” Poost says. “That’s the center where all data, independent of company and location, is pooled and monitored. To do this, we transform the physical supply chain processes and the specific customer requirements into an appropriate IT logic. We then display all relevant data in a transparent and traceable format on the DACHSER Supply Chain Visibility platform, where it can be accessed at any time.”

For this to work, the Camso and DACHSER systems have to be able to “talk” to each other and allow data to be shared in real time without losing information. According to Poost, this is a demanding challenge that, together with Camso, DACHSERsucceeded in transforming into a practical solution. Paving the way for this success was a working group with IT teams from Camso, DACHSER, and technology partner Siemens. “Working closely together, we were able to design the interfaces and the data structure in a way that ensures that communication between our ERP system and the DACHSER Supply Chain Visibility platform functions securely,” Bouf says.

An integrated overall concept

Camso had formulated clear expectations for DACHSER as LLP. It wanted an integrated concept for warehousing, distribution, and management of the various transport providers handling the groupage shipments, partial and full loads, and package deliveries. To this end, DACHSER was tasked with managing and controlling all transports and service providers, including transmitting shipment data to everyone involved, printing barcode labels, and managing proofs of delivery. And last but not least, the LLP is responsible for validating invoices. In other words, it was entrusted with the entire portfolio of highly developed and practical supply chain management processes.

For the Dachser LLP team led by Martin Poost, and for their partners at Camso, working together to draw up the detailed requirements and specifications once again showed very clearly that DACHSER could provide the orchestration of all required logistics services far more efficiently and reliably than if Camso had to create a suitable structure itself. 

A glance at the Control Tower and the functionalities of DACHSER’s Supply Chain Visibility platform shows just why that is: “Here, all transport-related data, independent of company and location, is pooled together in one system and presented graphically, making it practical for use in different media,” Poost says. “This enables us and customers, regardless of location, to see where any shipment is at any given time and to intervene if necessary.” Thanks to DACHSER’s proprietary Supply Chain Visibility platform, everyone involved in the transport has access to the latest information and can contact other parties directly if desired, regardless of which type of transport is used. “We cover full and partial loads as well as groupage and parcel services. And it’s all part of a single solution for procurement and distribution logistics,” Poost says.

Easy to use

As the logistics experts know, digitalized and automated processes are only as good and worthwhile as their level of acceptance in day-to-day operations. “That’s why we pay particular attention to user acceptance of all the tools we use,” Poost says. It’s crucial that solutions be easy to use, for example via smartphone, app, and special web services.

If, for example, a rubber track needs to be sent from Germany to France, the Camso systems transmit the shipment data via an EDI to the Supply Chain Visibility platform, which Camso uses to control and release the shipment. The platform then transmits the data to the selected transport provider, who ultimately accepts the shipment. This system is used in transport scheduling, in the transit terminal, and by the drivers. “This means everyone can always see where the track is on its journey through Europe,” Poost says. That’s more than conventional tracking and tracing. “The major advantage of consolidating all shipment data in a single system is that it enables us to work for and with customers from an early stage to plan all transport services. For example, to arrange delivery in accordance with the recipient’s available time slots.” After the rubber track is delivered in France, the proof of delivery is transmitted, enabling the immediate final review of the transport costs indicated on the transport provider’s EDI invoice. “This carrier management,” Poost says, “is a well-oiled process and everyone has their part to play in it.”

The Control Tower and the DACHSER Supply Chain Visibility platform also provide tangible benefits when it comes to analysis, for instance when creating reports or Excel tables and forecasts for such things as order planning and timely provision of container and transport capacities. And last but not least, Poost says, another key aspect of the Control Tower is quality assurance. “When evaluating the services agreed with suppliers and transport providers, an appropriately qualified LLP partner has the professional and technological edge over customers when this evaluation can be explicitly ‘based on daily practice, for daily practice’.”

Poost’s and Bouf’s preliminary verdict on the Camso-DACHSER LLP partnership is thus a positive one. “Especially during the pandemic and the Ukraine crisis, the close collaboration with DACHSER made our processes significantly easier and increased our responsiveness in these extremely turbulent times,” Bouf notes with satisfaction. This also includes the parties having long since established a trusting and mutually appreciative connection on a personal level. “Since the start of our collaboration more than five years ago, we have had weekly operations meetings where we can discuss the events of the previous week and plans for the coming week, and where many potential problems can be anticipated and addressed proactively,” Poost says. “For all the technology it uses and all the progress it is making toward digitalization, logistics is still and will remain a ‘people business’—even, and especially, for a Lead Logistics Provider.”

Celebrating a milestone moment: Detlev Duve celebrates 30 years with DACHSER South Africa! 

Today, we honour Managing Director Detlev Duve as he marks his 30th work anniversary with DACHSER South Africa—a remarkable journey of passion, dedication, and growth. As we look back on Detlev Duve's 30 years with the company, it's clear that his journey is one of stong relationships, excellent achievement and unwavering commitment to values that truly matter, overcoming challenges to build a solutions-focused, experienced team with deep understanding of the markets in Africa.

Navigating the future of logistics in sub-Saharan Africa: opportunities and challenges

The potential for logistics in Sub-Saharan Africa is immense. With a population exceeding one billion and a rapidly growing middle class, consumer demand for goods and services is on the rise. According to the African Development Bank, the continent’s GDP is expected to grow by 3.4% in 2024, driven by increased consumer spending and improved business climates in key economies.

Initiatives like the African Continental Free Trade Area (AfCFTA) aim to boost intra-African trade by reducing tariffs and streamlining customs procedures. This agreement, covering 54 African countries, is creating a single market of 1.2 billion people with a combined GDP of over $3 trillion, offering unprecedented opportunities for growth. Investors are increasingly exploring opportunities in Africa across sectors such as energy, mining, construction, and logistics.

As the global transition to renewable energy accelerates, Africa further has the potential to become a key hub for both renewable energy and critical minerals. The continent is rich in critical minerals vital for manufacturing renewable energy sources and possesses untapped natural gas fields. Effective integration of strategic logistics solutions is essential to fully unlock this economic potential.

The opportunities and challenges that lie ahead for logistics in Africa present a unique landscape for growth and innovation. However, to harness this potential, we must address the inherent challenges with foresight and strategic planning.

Opportunities abound

The logistics sector in Africa is poised for significant advances due to several key factors.
Firstly, the continent's infrastructure development is gaining momentum, with numerous investments targeting roads, railways, and ports to enhance connectivity. Improved transport networks will facilitate smoother distribution channels, allowing businesses to thrive.

The rise of e-commerce in Africa is transforming the way goods are traded, creating a burgeoning demand for efficient logistics services. As more consumers turn to online shopping, companies must adapt their logistics strategies to support rapid delivery models.

The adoption of technology in logistics—ranging from advanced tracking systems to automation—offers the potential for increased efficiency and reduced costs.

Lastly, as African countries continue to embrace renewable energy solutions, there's an opportunity for sustainable logistics practices to emerge, aligning with global efforts to combat climate change.

Collectively, these opportunities signal a transformative era for the logistics landscape in Africa.

Challenges to overcome

Despite these opportunities, the logistics sector in Sub-Saharan Africa faces significant hurdles.
One of the primary challenges foreign investors face in Africa is the underdeveloped infrastructure for logistics. The World Bank reports that less than 30% of the continent’s roads are paved, which exacerbates the costs and complexities of moving goods. This shortfall hinders the economically viable import and export of essential strategic goods and minerals needed to establish new markets and infrastructure.

While large international corporations have recently made substantial investments across the continent, it is crucial for African nations to focus on upgrading and repairing existing supply chain assets, such as roads, railways, ports, and warehouses to enhance their capacity to attract further foreign investment.

High logistics costs, exacerbated by inefficient port processes and a lack of digital solutions, remain a primary concern. Moreover, regulatory hurdles continue to impede the seamless flow of goods across the region. Inconsistent customs regulations and lengthy clearance times can lead to delays and increased costs, impacting the overall efficiency of supply chains.

Inefficient port processes are critical nodes in the logistics network, and many African ports suffer from inefficiencies that lead to delays and increased costs. Modernising port infrastructure, implementing advanced management systems such as automated container handling, and real-time tracking could significantly enhance port efficiency. Additionally, while the potential of digital technologies is vast, their current adoption in Sub-Saharan Africa is slow, necessitating investments in technology and digital literacy to overcome these challenges.

A strategic approach

At DACHSER South Africa, we understand these challenges and are committed to providing intelligent logistics solutions that cater to the unique needs of the Sub-Saharan market. Our approach leverages technology and a deep understanding of the local market. We offer customised services such as air and ocean freight, contract logistics, and warehousing solutions tailored to specific industry needs. For instance, our expertise in automotive and healthcare logistics allows us to support these critical sectors with precision and reliability.

Information security is a cornerstone of our operations. We have obtained TISAX® Level 2 certification, ensuring that our logistics processes meet the highest standards of data protection. This commitment to security helps safeguard our clients' supply chains and builds trust in our capabilities. Sustainability is also a key focus for DACHSER. We are actively working to reduce our carbon footprint through investments in energy-efficient technologies and more sustainable transport solutions. Since 2022, Dachser has been purchasing 100% green energy on a global level.  By promoting eco-friendly practices, we aim to lead the charge towards a more sustainable logistics future in Africa.

The future of logistics in Sub-Saharan Africa is bright, but realising its full potential requires a concerted effort to overcome existing challenges. By harnessing the region's opportunities and addressing its hurdles with innovative solutions, we're confident in our ability to drive growth and efficiency in this dynamic market as we work with our clients to navigate the complexities of the logistics landscape and unlock new avenues for success in Africa. The AfCFTA and regional cooperation will be vital in this transformation, connecting African markets and enhancing global competitiveness. Now is the time for businesses to invest in Sub-Saharan Africa; the potential for growth and development is immense, and with the right strategies in place, the region can become a global logistics powerhouse.