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DACHSER supplies French hospitals with needed medical supplies

DACHSER Air & Sea Logistics organized a transport of emergency medical supplies from Shanghai, China, for hospitals in Nantes, France

Step by step toward the goal — Sea freight groupage containers facilitate the continuous flow of goods

In turbulent economic times, sea freight groupage containers are becoming increasingly popular. Production bottlenecks, fragile global supply chains, and a container shortage have further increased the demand for small and predictable shipment sizes in sea freight. Michael Kriegel, Department Head DACHSER Chem Logistics, explains the service that enables a reliable flow of goods in sea freight. He also talks about why a good network connection is crucial, especially for goods with high security requirements.

Companies are already analyzing their global supply chains and increasingly shifting their shipments to sea freight groupage (called “less than container load,” or LCL for short). The big advantage of groupage for customers is that they can ship smaller loads without having to pay for a full container. As a result, they can maintain a continuous flow of goods, even in the event of production bottlenecks, and also respond more flexibly to seasonal fluctuations. LCL containers are often prioritized over full containers in the loading process, which provides an additional time advantage and allows for better planning of transportation times. DACHSER markets what it calls “consolidation boxes” - customers pay only for the space they actually occupy in the containers. In addition, the company plans departures weeks in advance rather than only once production volumes are known. This means that containers, which are still in short supply, can be pre-booked in good time and customers retain flexibility when booking. 

Many companies, especially in the automotive, life science, and healthcare industries, have been using groupage shipments by sea for years. But this service is also suitable for the chemical industry, which places particularly high demands on safety and transparency during transport - and thus needs a logistics provider with the appropriate experience. DACHSER is one such provider. It set up a purchasing partnership with the German Chemical Industry Association (Verband der Chemischen Industrie e.V., or VCI) in 2009. This successful alliance for European groupage shipments from Germany was then expanded in 2015 to include air and sea freight. Member companies of the association now benefit from globally standardized core services in the groupage network - transport, warehousing, and IT solutions. All this specialist industry experience has been pooled in the DACHSER Chem Logistics team. 

“In shipments from customers in the chemical industry, which sometimes contain dangerous goods, the decisive factor is always safety. We have to protect life, limb, and the environment,” says Claus Freydag, Managing Director DACHSER Air & Sea Logistics Germany. “DACHSER also boasts global dangerous goods expertise in the groupage container segment and covers all LCL-compatible IMO classes in its own network and in its partner network,” he adds. The company’s central dangerous goods management system and its more than 250 regional safety advisors monitor compliance with special regulations governing the transport of dangerous goods. In addition, many DACHSER employees are trained annually in the particular requirements of chemical logistics.

For sea freight groupage, the sea freight team consolidates various LCLs and loads them into a full container. This optimizes utilization of container capacity, which in turn provides the basis for economical transport costs. Maximum utilization also improves transport sustainability while reducing the risk for individual companies at a time when supply chains are fragile. “Ports around the world have been clogged for months, causing significant delays - and making it rare, if not impossible, for shipping companies to stay on schedule. Instead of sending a full container on its way, which can get held up if loading windows are missed, more and more customers are opting for sea freight groupage containers. This reduces their risk by spreading it over several departures and ships and ensures a more timely transport,” Freydag explains.

Intelligent logistics solutions and a strong network are crucial

Demand for LCL services will continue to grow, even apart from the impact of the pandemic. That’s why DACHSER, as a market leader in the German and European groupage market, has also expanded its maritime LCL network to include 70 weekly direct services to and from Germany. “With a focus on the main global routes, we are systematically expanding our dangerous goods capacity as well. This of course means serving the major markets in both the eastern and western hemispheres, such as China, India, and the US,” Freydag says. In 2021, DACHSER shipped around 19,700 cbm of dangerous goods as LCL with customers in the chemical industry. Dangerous goods thus already represent 15 percent of DACHSER ASL Germany’s LCL business. In addition to the usual port-to-port services, DACHSER also operates various direct import services to the hinterland or other European cities. For example, once a week LCL groupage containers travel directly from port locations such as Hong Kong, Shanghai, and Ningbo to ports such as Hamburg and Bremen - but also with direct loading to Frankfurt, Kaufbeuren, Cologne, Munich, Nuremberg, Stuttgart as well as Copenhagen and Gothenburg. Direct loading minimizes the risk of cargo damage and provides additional safety by eliminating deconsolidation at the transit terminal.

Furthermore, this increases profitability and achieves additional lead time advantages by rectifying bottlenecks in the port. “DACHSER’s global network connects all groupage transports on land and water. We link our own sea freight groupage container services to and from Germany to the comprehensive range of services offered by DACHSER European Logistics, thus enabling end-to-end service throughout Europe,” Freydag says. For storage and unloading, DACHSER is increasingly using its own branch infrastructure in addition to the standard container freight stations (CFS) at the ports. When port capacity is limited, companies thus benefit from additional dispatch quality and shorter transit times.

This concept, in keeping with the idea of “everything from a single source” links the European overland transport network with the global sea freight network - a feature that not every company can offer. “Thanks to the end-to-end solution of our LCL product, which goes beyond just sea transport, we can maintain high quality across the aforementioned carriers and offer transparent traceability of the goods,” Freydag adds.

The past two years have seen risk minimization in the global movement of goods become a crucial factor for success. To take full advantage of LCL shipping, it is crucial that pick-up and onward carriage are also handled in an integrated manner, thus ensuring expertise in the safe transport of dangerous goods along the entire transport route.

WOMEN IN LOGISTICS: Reaching new heights in agricultural logistics

Marlé Badenhorst of DACHSER South Africa, part of a global logistics company, has worked in the agricultural logistics industry for fifteen years. Her considerable experience and personal approach, backed by DACHSER’s range of specialists and comprehensive international logistics networks, ensures that the company provides expert, personalised solutions to clients when it comes to agricultural import and export.  

DACHSER South Africa provides full supply chain logistics solutions to the agricultural industry, including freight forwarding and cold chain solutions. The company most frequently deals with bulk imports of agricultural implements, equipment and even entire plants from countries including Germany, China and Turkey, as well as importing raw materials for agricultural use that would be too expensive to produce locally.  DACHSER South Africa handles exports of various commodities to African countries and internationally.

Many years of analysing client needs and challenges, and then finding solutions, has helped Badenhorst identify what clients really require from an agricultural logistics service provider.  “Clients are so varied with regard to their individual requirements, but often the problems and challenges they face are similar,” she says.  According to Badenhorst, several critical factors come into play to ensure top performance from a logistics company servicing the agricultural industry.

Personalised service

Based centrally in Bloemfontein, South Africa, Badenhorst can often be found visiting outlaying areas including mines & farms in the Free State or Northern Cape to discuss customers’ projects. “Meeting with customers on their premises, including outlying areas like mines or farms, really adds value and is part of the recipe for the long term successful relationships that we cultivate.  I believe a personal relationship is very important to people in the agricultural industry.” 

Harnessing an international network

Dachser has a closely integrated, worldwide transport and warehouse network with over 376 locations in 42 countries, providing customers with a strong presence in the most important procurement and sales markets in the world. “Having so many offices internationally strengthens our network for communications, provides a strong infrastructure and often helps us provide the best quotes,” says Badenhorst. “Recently, we assisted with the import of an entire fertiliser bagging plant from the Netherlands for an agricultural customer. Our offices in the Netherlands and in Germany ensured that  we could offer the best transport rates and a seamless process.”

According to Badenhorst, network knowledge also comes into play when exporting agricultural commodities to any African country, or to international markets. “Thanks to our offices in all the relevant countries, DACHSER has the knowledge and relationships to be able to advise on the various certification and import requirements for a particular product in these countries, ensuring the process runs as smoothly as possible.”

Tailored solutions and careful cost management

Badenhorst says the biggest challenge for import and export has become finding good sea freight rates, due to major increases in shipping charges after the pandemic. “Escalating costs and exchange rate changes have completely exploded the rates per container. We focus on strong negotiation and contacts to ensure that shipments are still viable for customers.”

Intent on finding specific solutions for clients, Badenhorst works hard to streamline haul operations in each case. “We definitely do not apply a standard approach to every client. We monitor charges line by line and deal with all the suppliers directly rather than using third parties where possible. All the charges add up, and it makes a difference when it comes to keeping costs to a minimum.”

Ability to provide live updates and frequent communication

“Not knowing what is happening is a pain point for clients, and they appreciate frequent live updates of the status of their shipments,” says Badenhorst. “DACHSER’s sophisticated client information systems enable this. We monitor shipments on a daily basis, and we are very proactive on updating customers.  Dachser is implementing a direct customer tracking programme, which takes it to the next level of enabling customers to directly track their own shipments.”

Customs expertise

As a freight forwarder, it is essential to have good relationships with the shipping lines and an excellent grasp of shipping principles and Incoterms, says Badenhorst. She accesses the specialist knowledge of colleagues like Deon Heunes, a former customs officer himself. “Deon’s knowledge is impressive. If we do encounter hold-ups, we ensure we are in the best position to assist and keep clients updated. Delays in customs can be expensive and it is critical to avoid unnecessary delays and penalties.”

In some cases, DACHSER South Africa only comes in at the point of clearance and delivery in South Africa, even if the company hasn’t undertaken the marine transportation. “We work closely with the bank’s forex departments to assist customers with the correct documentation,” says Badenhorst.

The right expertise and experience to manage risks and add value

“We help clients to manage risks and evaluate where they might have gaps,” says Badenhorst. “In particular Insurance can be complicated, and we often find new clients who have been importing for many years simply don’t have the correct insurance cover. A good freight forwarder must be able to advise on this.”

Badenhorst also notes the importance of frequent review of terms and agreements between freight forwarders and clients. “At DACHSER, we don’t take the approach of simply implementing annual rate increases. Matters are evolving so much in logistics, and a full review is critical to ensure the client has the best possible pricing.”

With South Africa’s agricultural production set to reach record levels again, strong logistics partners are a critical part of maximising opportunities in the sector. Fresh from great success at agricultural exhibition NAMPO, Badenhorst is excited about what the future holds. “It’s very rewarding to see how much value we can add for clients in this sector as we take on bigger projects, shipping lines recover and we are able to support Southern Africa’s agricultural industry as it grows to new heights.”

About DACHSER:

A family-owned company headquartered in Kempten, Germany, DACHSER is a leading supplier of logistics services worldwide. DACHSER offers comprehensive transport logistics, warehousing, and customer-specific services in two business fields: DACHSER Air & Sea Logistics and DACHSER Road Logistics. The latter consists of two business lines: DACHSER European Logistics and DACHSER Food Logistics. Comprehensive contract-logistics services and industry-specific solutions round out the company’s offerings. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems ensure intelligent logistics solutions worldwide.

Thanks to some 31,756 employees at 376 locations all over the globe, DACHSER generated revenue of 7.1 billion euros in 2021.  Country organisations represent DACHSER in 42 countries, including South Africa.

Navigating the future of logistics in sub-Saharan Africa: opportunities and challenges

The potential for logistics in Sub-Saharan Africa is immense. With a population exceeding one billion and a rapidly growing middle class, consumer demand for goods and services is on the rise. According to the African Development Bank, the continent’s GDP is expected to grow by 3.4% in 2024, driven by increased consumer spending and improved business climates in key economies.

Initiatives like the African Continental Free Trade Area (AfCFTA) aim to boost intra-African trade by reducing tariffs and streamlining customs procedures. This agreement, covering 54 African countries, is creating a single market of 1.2 billion people with a combined GDP of over $3 trillion, offering unprecedented opportunities for growth. Investors are increasingly exploring opportunities in Africa across sectors such as energy, mining, construction, and logistics.

As the global transition to renewable energy accelerates, Africa further has the potential to become a key hub for both renewable energy and critical minerals. The continent is rich in critical minerals vital for manufacturing renewable energy sources and possesses untapped natural gas fields. Effective integration of strategic logistics solutions is essential to fully unlock this economic potential.

The opportunities and challenges that lie ahead for logistics in Africa present a unique landscape for growth and innovation. However, to harness this potential, we must address the inherent challenges with foresight and strategic planning.

Opportunities abound

The logistics sector in Africa is poised for significant advances due to several key factors.
Firstly, the continent's infrastructure development is gaining momentum, with numerous investments targeting roads, railways, and ports to enhance connectivity. Improved transport networks will facilitate smoother distribution channels, allowing businesses to thrive.

The rise of e-commerce in Africa is transforming the way goods are traded, creating a burgeoning demand for efficient logistics services. As more consumers turn to online shopping, companies must adapt their logistics strategies to support rapid delivery models.

The adoption of technology in logistics—ranging from advanced tracking systems to automation—offers the potential for increased efficiency and reduced costs.

Lastly, as African countries continue to embrace renewable energy solutions, there's an opportunity for sustainable logistics practices to emerge, aligning with global efforts to combat climate change.

Collectively, these opportunities signal a transformative era for the logistics landscape in Africa.

Challenges to overcome

Despite these opportunities, the logistics sector in Sub-Saharan Africa faces significant hurdles.
One of the primary challenges foreign investors face in Africa is the underdeveloped infrastructure for logistics. The World Bank reports that less than 30% of the continent’s roads are paved, which exacerbates the costs and complexities of moving goods. This shortfall hinders the economically viable import and export of essential strategic goods and minerals needed to establish new markets and infrastructure.

While large international corporations have recently made substantial investments across the continent, it is crucial for African nations to focus on upgrading and repairing existing supply chain assets, such as roads, railways, ports, and warehouses to enhance their capacity to attract further foreign investment.

High logistics costs, exacerbated by inefficient port processes and a lack of digital solutions, remain a primary concern. Moreover, regulatory hurdles continue to impede the seamless flow of goods across the region. Inconsistent customs regulations and lengthy clearance times can lead to delays and increased costs, impacting the overall efficiency of supply chains.

Inefficient port processes are critical nodes in the logistics network, and many African ports suffer from inefficiencies that lead to delays and increased costs. Modernising port infrastructure, implementing advanced management systems such as automated container handling, and real-time tracking could significantly enhance port efficiency. Additionally, while the potential of digital technologies is vast, their current adoption in Sub-Saharan Africa is slow, necessitating investments in technology and digital literacy to overcome these challenges.

A strategic approach

At DACHSER South Africa, we understand these challenges and are committed to providing intelligent logistics solutions that cater to the unique needs of the Sub-Saharan market. Our approach leverages technology and a deep understanding of the local market. We offer customised services such as air and ocean freight, contract logistics, and warehousing solutions tailored to specific industry needs. For instance, our expertise in automotive and healthcare logistics allows us to support these critical sectors with precision and reliability.

Information security is a cornerstone of our operations. We have obtained TISAX® Level 2 certification, ensuring that our logistics processes meet the highest standards of data protection. This commitment to security helps safeguard our clients' supply chains and builds trust in our capabilities. Sustainability is also a key focus for DACHSER. We are actively working to reduce our carbon footprint through investments in energy-efficient technologies and more sustainable transport solutions. Since 2022, Dachser has been purchasing 100% green energy on a global level.  By promoting eco-friendly practices, we aim to lead the charge towards a more sustainable logistics future in Africa.

The future of logistics in Sub-Saharan Africa is bright, but realising its full potential requires a concerted effort to overcome existing challenges. By harnessing the region's opportunities and addressing its hurdles with innovative solutions, we're confident in our ability to drive growth and efficiency in this dynamic market as we work with our clients to navigate the complexities of the logistics landscape and unlock new avenues for success in Africa. The AfCFTA and regional cooperation will be vital in this transformation, connecting African markets and enhancing global competitiveness. Now is the time for businesses to invest in Sub-Saharan Africa; the potential for growth and development is immense, and with the right strategies in place, the region can become a global logistics powerhouse.