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First insights into the DACHSER platform

DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.

Latest update on DACHSER Air & Sea Logistics operations

With this update DACHSER would like to inform about the current DACHSER Air & Sea Logistics operations across the regions APAC, EMEA and Americas. In the attached document (see download below) it is listed whether a country organization of DACHSER is operational or, if only limited or not at all, why this is the case. Since the situation in the countries may change rapidly, the attached document will be updated on a regular basis and published on our website.

Navigating complex waters: How specialised services simplify customs and insurance for businesses

Businesses trading internationally face an increasingly complex web of customs regulations and insurance requirements that can derail operations and drain profits. Changing regulatory requirements, security measures, inadequate insurance coverage, and compliance failures create mounting pressure. Without proper expertise, companies remain vulnerable to delays, penalties, and financial losses.

The right logistics partner with customs and insurance expertise is crucial for international business success, says Detlev Duve, Managing Director of Dachser South Africa. "As businesses face pressure to ensure compliance whilst managing costs, it's essential to partner with a provider that understands the complexities of international trade and can provide customised solutions."

According to Duve, essential factors for navigating customs and insurance successfully include regulatory knowledge, security certifications, insurance guidance, and risk management. "Potential customers should carefully evaluate how their logistics partners address compliance and protection needs. A lack of measures can lead to operational disruptions and financial exposure."

Dachser's approach to customs and insurance covers services including customs data announcements, documentation preparation, and insurance advisory services.

Customs expertise for international trade

International trade requires businesses to deal with customs regulations across multiple countries, each with its own requirements and security protocols. Dachser provides customs clearance services to businesses across all industries.

The company is certified as an Authorised Economic Operator (AEO) in several countries. This status provides customs control benefits worldwide – benefits which Dachser passes on to its customers. "Having AEO certification makes customs controls easier and ensures a consistent international supply chain," says Duve. "Our customs-approved security standards not only simplify customs clearance, they are also a seal of approval for global trading partners."

Effective customs clearance requires more than just form-filling – it demands understanding of international trade regulations and security protocols. Dachser's experience with programmes such as C-TPAT (Customs-Trade Partnership Against Terrorism) positions the company as a trusted partner for businesses requiring reliable customs clearance.

Take the case of businesses exporting to the United States, which must comply with the 10+2 rule under the Importer Security Filing (ISF), where ten defined entries must be transmitted electronically to US Customs at least 24 hours before the ship leaves the port of departure. "We have been working as a registered filer on behalf of clients since 2009," says Duve. "Incorrect, late or missing filings can result in fines between $2,500 and $5,000, making professional handling necessary."

Electronic customs procedures ensure fast and safe handling whilst reducing processing times. Dachser's customs specialists possess deep regulatory knowledge gained through decades of international experience. "We carefully navigate consignments through local and international customs rules and coordinate the entire customs clearance process with local authorities," explains Duve.

As a global business, Dachser has an extensive network and can handle complex customs requirements across borders whilst maintaining the personal touch through local expertise. "Our team of customs specialists understands the details of international trade regulations and uses this knowledge to deliver customised solutions that meet our clients' compliance needs."

Insurance expertise and risk management

When it comes to insurance, shipping to unfamiliar destinations that do not have well-organised infrastructure can add to the risk factor. While damage and loss is rare, it can be very expensive, making insurance costs money well spent, says Duve. Service delivery is at the heart of Dachser's insurance operations. Dachser is registered as an FSP in South Africa and clients benefit from insurance guidance that addresses potential coverage gaps.

"Not understanding insurance implications is a major risk for businesses," says Duve. "Our expert team advises clients on managing risks and filling insurance gaps, often assisting with documentation to ensure smooth clearance and delivery whilst protecting against financial exposure."

For example, when it comes to protecting valuable shipments, it's vital to understand the difference between liability coverage and cargo insurance during transit, explains Duve. "Many businesses confuse freight insurance with cargo insurance, assuming their shipments are covered for full value with freight insurance," says Duve. "This misunderstanding can be a costly error, as freight insurance compensation is calculated on weight basis – meaning the same amount would be paid for one kilogram of platinum as for one kilogram of paper. Cargo insurance, which can be taken to cover the full value of a shipment while it is in transit, protects the customer.”

As a logistics specialist in Africa, DACHSER South Africa is responsible for coordinating almost every aspect of customers shipments. “It makes sense for us to handle cargo insurance too as a value-added service,” says Duve. “We negotiate contracts, pay the premiums and submit claims on behalf of our customers, managing correspondence until a settlement is reached.”

Harnessing global networks

With  433 locations in 43 countries, Dachser's global network provides customs and insurance expertise across key markets. This global reach helps when dealing with international trade regulations and security requirements. Dachser's decades of international experience ensures timely clearances, appropriate coverage, and avoidance of costly penalties and exposure.

"As an international logistics provider, it's essential to maintain excellent relationships with customs authorities and possess deep knowledge of trade regulations and insurance principles," says Duve. "When challenges arise, our expertise and network ensure we are in the best position to assist and keep clients protected and compliant. We strive to be a logistics partner that truly understands the details of customs compliance and insurance protection, committed to safeguarding our clients' interests," Duve concludes.

(ENDS)

About DACHSER:

Dachser, a family-owned company headquartered in Kempten, Germany, provides transport logistics, warehousing, and customized services in two business fields: Dachser Air & Sea Logistics and Dachser Road Logistics. The latter consists of two business lines: Dachser European Logistics and Dachser Food Logistics. Comprehensive contract logistics services and industry-specific solutions round out the company’s range. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems ensure intelligent logistics solutions worldwide. Thanks to some 37,300 employees at 433 locations all over the globe, Dachser generated consolidated net revenue of approximately EUR 8 billion in 2024. The same year, the logistics provider handled a total of 83.2 million shipments with a tonnage of 44.1 million metric tons. Country organizations represent Dachser in 43 countries. For more information about Dachser, please visit dachser.com

Safeguarding the supply chain: A guide to transporting dangerous goods

In the intricate world of logistics, the transport of dangerous goods poses unique challenges that require specialised expertise and robust safety measures. These goods, encompassing a variety of materials such as chemicals, batteries, and fertilisers, demand meticulous handling to prevent risks to people, property, and the environment. Dachser South Africa has extensive experience in handling hazardous materials, including batteries and fertilisers, with a steadfast commitment to safety and regulatory compliance.

Managing Director of DACHSER South Africa, Detlev Duve, emphasises the importance of meticulous safety measures and adherence to international standards. "At Dachser, our priority is to ensure that all dangerous goods are transported safely and efficiently without compromising on quality or safety," says Duve. "Our teams are trained to manage the complexities of these shipments, adhering to the strictest compliance protocols."

Transporting dangerous goods involves navigating a complex landscape of regulations, safety concerns, and logistical hurdles. Duve outlines key considerations:

Regulatory compliance: Logistics companies must adhere to stringent international, national, and local regulations. This includes compliance with frameworks like the International Maritime Dangerous Goods (IMDG) Code and the IATA Dangerous Goods Regulations. Failure to comply can result in severe penalties and safety incidents.

Proper handling and packaging: Dangerous goods require specialised packaging that prevents leaks, spills, and other hazards. Handling these materials demands trained personnel equipped with the knowledge to manage risks effectively.

Complex supply chains: The logistics of dangerous goods often involve multi-modal transport, utilising road, air, and sea freight. Coordinating these modes while maintaining safety standards adds another layer of complexity.

Specialised training: Regular training programs ensure that employees are well-versed in handling hazardous materials and responding to emergencies.

Advanced technology: The use of real-time tracking systems allows for continuous monitoring of dangerous goods, enhancing both security and efficiency.

Emergency preparedness: Comprehensive emergency response plans and partnerships with local authorities are crucial for swift action in case of an incident.

DACHSER South Africa's operations are aligned with key frameworks such as the International Maritime Dangerous Goods (IMDG) Code and the IATA Dangerous Goods Regulations, ensuring rigorous compliance across all levels. Duve highlights the company's strategic approach to managing hazardous materials: "Our specialised teams are equipped with the knowledge and tools necessary to handle dangerous goods at every stage of transport. From proper labelling and packaging to leveraging advanced technology for real-time tracking, we leave no stone unturned in our pursuit of operational excellence."

The company has invested in state-of-the-art infrastructure and equipment as part of its commitment to safety. Warehousing facilities and vehicles are designed to accommodate the specific needs of hazardous materials, ensuring they are stored and transported in optimal conditions.

"Goods such as fertilizers and batteries require specialised knowledge and infrastructure to ensure their safe and efficient transport," says Duve. "For fertilisers, we must adeptly manage multi-modal transport systems, often combining road, rail, and sea routes to reach remote agricultural areas. This requires meticulous planning and coordination to ensure timely and efficient delivery. Regulatory compliance is another critical consideration, as the movement of fertilisers is subject to stringent safety and environmental standards across different countries."

Shipping lithium batteries involves strict regulations to ensure their safe transport and minimise fire or explosion risks. These rules define packaging type, labelling, documentation, and handling requirements. As Detlev Duve highlights, "Proper packaging is crucial for safety, requiring lithium batteries to be packed in strong, rigid outer packaging to resist damage. Packages must also feature specific labels to identify the battery type and associated risks. "Safety relies on clear communication and proper handling."

In addition to robust internal protocols, DACHSER South Africa maintains comprehensive emergency response plans and collaborates closely with local authorities to ensure rapid action in case of an incident.

As logistics continue to evolve, companies like DACHSER are paving the way for safer and more efficient transport of hazardous materials. "Our focus remains on setting benchmarks for safety and efficiency. We are proud to contribute to global supply chains, ensuring that even the most challenging shipments reach their destination safely," Duve says.

Best practices guide for transporting dangerous goods
Detlev Duve, Managing Director of Dachser South Africa

The transport of dangerous goods is a critical component of global logistics, demanding precision, expertise, and unwavering adherence to safety protocols. Transporting goods such as chemicals, fertiliser and batteries requires meticulous planning and execution to ensure safety and compliance. This guide outlines essential best practices that logistics companies should adopt to manage hazardous materials effectively.

1. Regulatory compliance

Adherence to regulations: Ensure compliance with international, national, and local regulations such as the International Maritime Dangerous Goods (IMDG) Code, ADR for road transport, and IATA Dangerous Goods Regulations for air transport.

Licensing and permits: Obtain necessary permits and licences for handling and transporting dangerous goods across different regions.

2. Proper labelling and documentation

Accurate labelling: Use standardised labels and placards that clearly identify the type of hazardous material being transported. This includes UN numbers and hazard class symbols.

Comprehensive documentation: Prepare detailed shipping documents, including Material Safety Data Sheets (MSDS), transport manifests, and emergency contact information.

3. Employee training

Specialised training programmes: Implement regular training for employees involved in the handling and transportation of dangerous goods. Training should cover identification, handling procedures, and emergency response.

Certification: Ensure that personnel are certified to handle specific classes of dangerous goods, as required by regulations.

4. Use of appropriate packaging

Certified containers: Utilise packaging materials and containers that meet or exceed the standards set by regulatory bodies for the specific type of hazardous material.

Integrity checks: Conduct regular checks on containers to ensure they are free of leaks, damage, or deterioration.

5. Emergency response planning

Comprehensive plans: Develop and maintain updated emergency response plans that outline procedures for dealing with spills, leaks, or accidents involving dangerous goods.

Partnerships with emergency services: Collaborate with local emergency services and have clear communication channels for rapid response in case of an incident.

6. Regular audits and inspections

Internal audits: Conduct periodic internal audits to assess compliance with safety protocols and identify areas for improvement.

Third-party inspections: Engage independent experts to perform inspections and provide insights into best practices and emerging risks.

7. Adhering to international standards

Global best practices: Align company operations with international standards such as ISO 9001 for quality management and ISO 45001 for occupational health and safety.

Continuous improvement: Stay informed about updates to international standards and integrate changes promptly into company practices.

8. Leveraging technology

Real-time tracking: Implement GPS tracking systems to monitor the location and condition of dangerous goods throughout the supply chain.

Automated systems: Use automated systems for inventory management and compliance checks to minimise human error.

Implementing these best practices ensures that logistics companies can safely and efficiently transport dangerous goods while minimising risks to people, property, and the environment. By focusing on regulation, training, technology, and proactive planning, companies can enhance their operational standards and maintain a robust safety culture.

(ENDS)

About DACHSER:

Dachser, a family-owned company headquartered in Kempten, Germany, provides transport logistics, warehousing, and customized services in two business fields: Dachser Air & Sea Logistics and Dachser Road Logistics. The latter consists of two business lines: Dachser European Logistics and Dachser Food Logistics. Comprehensive contract logistics services and industry-specific solutions round out the company’s range. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems ensure intelligent logistics solutions worldwide. Thanks to some 37,300 employees at 433 locations all over the globe, Dachser generated consolidated net revenue of approximately EUR 8 billion in 2024. The same year, the logistics provider handled a total of 83.2 million shipments with a tonnage of 44.1 million metric tons. Country organizations represent Dachser in 43 countries. For more information about Dachser, please visit dachser.com