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Avoiding customs risks with DACHSER South Africa

Customs plays a vital role in protecting society by securing transport chains by ensuring product safety and by combating cross-border crime. However, inefficient customs can be a barrier to trade and a key risk factor for companies already operating in a more challenging environment as a result of the COVID-19 pandemic. Now more than ever, the value derived from using an experienced logistics provider can lead to significant cost savings. For clients experiencing cost drainage and time delays when moving goods, it might be time to consider their holistic logistics solution carefully.  Read more

Managing Director of DACHSER South Africa, Detlev Duve, says, “Measures undertaken to address the health crisis of the COVID-19 pandemic, including stringent social distancing regulations and stricter transit requirements, have impacted the movement of goods, border procedures and customs in unprecedented ways. Customs border administrations across the regions, already overloaded, have been further stretched, with an impact on the smooth flow of logistics across the region.  The digitisation of transport and trade procedures and the harmonisation of customs regulations must be a strategic imperative during COVID-19, and beyond. However, in many countries across the African continent, we’re not there yet.”

To avoid significant time delays and unforeseen cost implications, Duve says it’s vital that companies involved in international trade understand and comply with changing regulations and requirements. However, getting to grips with regulatory environments be challenging for companies and divert resources away from core business priorities, making a trusted logistics partner an essential part of doing business.

“It has always been a priority Dachser’s teams to be up to speed on customs regulations and procedures, which includes the legal requirements necessary for moving goods into or out of South Africa - and the African continent,” says Duve.  “Our Customs team follows streamlined processes and includes specialist personnel who can analyse and assess client requirements. 

Customs compliance

DACHSER's teams can verify all paperwork for compliance and accuracy, as well as verify and understand International Commercial Terms (known as Incoterms). “Our teams must understand what our clients are importing or exporting, and the requirements around these products. They further consider where costs can be saved or passage expedited. For example, certain processes could entitle an importer or exporter to claim back a percentage of duties paid to Customs.” 

Rigorous compliance with Customs requirements includes making sure that the product is correctly classified and declared, that it is accurately valued and that the necessary documentation is on hand at the time of clearance, says Duve.  “We have a good working relationship with the local customs’ authorities and have worked closely with them as we moved through the changing regulations of the pandemic, and the transportation of essential goods.”

Many delays occur when importers provide the incorrect tariff headings, or do not have the sales agreement, proof of payment other required information to hand.   Delays can also be experienced when the importer does not have the necessary permission to import the product or cannot produce the proper permit or Letter of Authority. Duve says, “We advise our clients thoroughly on the requirements before beginning any process.  We then closely monitor our clients’ entries, and if there is a possibility of delay, we act upon it immediately through the various channels. Our teams follow these up frequently, and escalate until goods are released.”

Bonded storage to save costs

DACHSER also offers bonded storage, which enables cargo to be stored for up to 2 years.  “Bonded store allows the importer a better cash flow given that they can remove goods only as and when needed.  In doing so, the importer is only required to pay the VAT and Customs duties on those items extracted.  Additionally, the importer can also transfer ownership of the goods, making the new owner liable for any VAT and duties payable.”  Duve says that importers are also able to inspect the goods in the bond store, before paying VAT and duties, to ensure that the correct cargo was shipped and that the quality and quantity is correct. 

DACHSER offers another option to clients when a portion of imported goods are going to be directly exported. “If the client does not need to clear the entire shipment, DACHSER South Africa will clear the goods directly into our bond store and no duty or VAT will be paid until the cargo is moved out,” Duve explains. “We keep full control of the stock.  Should the client require a portion of stock to be released for local supply we clear the goods, paying the duty and VAT on behalf of the client and billing this back.  If a portion of the stock needed to go to an African country, we would move this out with a bonded truck to that country, where the cargo would be cleared.  In this way, the client is spared having to pay duty and VAT twice.”

Duve says that DACHSER South Africa continues to seek value-added solutions for their clients as they deal with the pandemic.  “Our commitment is to provide our clients with a holistic and seamless solution and we see ourselves as an extension of their businesses.  This means that we take care of all aspects of the transportation, including customs, storing, handling and the safe delivery of goods from origin to destination.”  

Craft food trend requires suitable logistics concepts

Since the outbreak of the coronavirus, the demand for craft food has increased significantly. Throughout Europe, more and more consumers are attaching importance to sustainably produced food, produced in small manufactories and not by large industrial companies. A trend that requires dedicated logistics experts.

The demand for sustainably produced food is increasing significantly. For example, 82 percent of all Germans already make sure when buying food that the product comes from the region. This is the result of the representative survey "Nutrition in the Corona Crisis" conducted by forsa on behalf of the German Federal Ministry of Food and Agriculture (BMEL) among 1000 citizens. Small businesses with craft competence and food start-ups wanting to position themselves in the market with craft food and wanting to preserve the tradition of the food craft increasingly profit from this development.

"Regionality and sustainability are gaining importance."

Consumers focus on sustainability and, in small quantities, food produced according to traditional methods. "Sustainable" has become the buzzword for healthy, environmentally friendly food. "The world is changing. It is a genetic phenomenon that in times of upheaval, people look for new sources of food," explains futurologist Max Thinius. For years he has been conducting research on the subject of food, advising various regions in Germany on the digitization of everyday life, the working and nutritional world of the population and is a frequent guest on the German government's scientific advisory council.

"Regionality and sustainability of food, but also the health of the individual, are becoming increasingly important. In the future we will have food of the best quality and new technologies to evaluate and use this quality in relation to our health". According to Thinius, new production methods such as intercropping, in which different plants are cultivated that complement each other in terms of growth and soil use, and selective care carried out by care and harvesting robots will make up to 90 percent of pesticides redundant in the future, he says.

"Soon, Craft Food will no longer be confined to the small regional grower. Together with intelligent working environments and modern technologies, large new food structures are in the process of being created here.” But the new food culture’s pioneers are currently still the small, innovative farms.

Small quantities safely transported – all across Europe

This rapidly growing craft food movement requires logistics concepts that meet the requirements. "Food manufacturers place different demands on logistics providers than industrial companies do", says Marc Hackländer, Head of European Network & Partner Development at DACHSER. The products are only manufactured in small quantities for narrow, like-minded target groups, not for an anonymous mass market where availability and price are the focus. As a result, the major European retail chains and discounters are often excluded as recipients. Nevertheless, these manufacturers, which up to now have often been regionally oriented, are looking for new sales channels and are attracting interest from customers in neighboring European countries.

The European Food Network specializes in the Europe-wide transport of food, even in small quantities. The member companies of the alliance are ideally positioned for this type of job. The food logistics companies are regional specialists who have grown over many years from family structures to national players, but have always remained close to their customers. Marc Hackländer: "The vehicles must be able to cope with the conditions at the pick-up and delivery location, often there are no ramps. Communication and customer processes take place on other levels - this is where listening and consulting are required, flexibility, solution orientation, thinking along with the customer. This is time-consuming, but it is worth it and it is a pleasure to be able to grow with the companies".

First insights into the DACHSER platform

DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.

The new DACHSER magazine is here!

Experts estimate that digital connectivity will reach a data volume of 400 trillion gigabytes as early as 2030. Whether or not that happens, one thing’s for sure: data collection and processing are increasingly determining and changing the way we live and work. And one other thing is true: handling data responsibly makes life easier and offers many opportunities. Especially in logistics.