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Ahead with foresight

Discontinuation of the additional service “cash on delivery”

Digitalization and automation are key topics in online business as well as in logistics. As a result, a large number of online payment options have developed that are used in B2B and B2C business worldwide. The hygiene measures established as a result of the Corona crisis and the change in payment behaviour make it more difficult to use means of payment such as "cash on delivery". For DACHSER, the previous additional service "cash on delivery" is no longer necessary and will therefore discontinue this form of payment from 1 July 2020.

Efficient management of global supply chains by DACHSER Air & Sea Logistics

In air and sea freight, operational procedures are characterized by a high degree of manual effort and require coordination with numerous contacts. With DACHSER as a logistics partner, customers benefit from digital solutions for more efficient management of their international supply chains. A single point of contact at DACHSER supports and coordinates their simple and fast implementation.

DACHSER's experience does show that more and more companies are taking advantage of digital applications for managing their air and sea freight. In order to provide customers with a suitable digital solution according to their requirements, DACHSER provides a diverse product portfolio. The offer is based on personalized customer solutions such as eLogistics, the central customer platform of DACHSER or standardized EDI applications and web based APIs. Analog processes can thus be replaced, optimized, or direct connections to the IT infrastructure of DACHSER can be created. The global project management by the experts of DACHSER Air & Sea Logistics does not only cover isolated parts but the entire processes and customer requirements along the supply chain are considered. This holistic approach also takes into account the overarching connection to the DACHSER Road Logistics network. For a smooth implementation, the products are tested by simulating use cases before going into operation.

Advantages at a glance:

• Nationwide project management and professional consulting by a competent, single point of contact at DACHSER
• Transparency and communication throughout the entire project process
• Digital, paperless exchange without e-mails: direct transmission of forwarding orders to DACHSER’s transport management system for air and sea freight (Othello)
• Sending status and invoice data to the customer's ERP system
• Fully automated, time saving and low-disruption processes
• Fast and detailed shipment information in real time
• Seamless integration via a single, secure source of data, thus avoiding data silos
• Synergy effects of the homogeneous system infrastructure of DACHSER
• Extension of existing enterprise solutions with additional features 
• Comprehensive digital set-up with customized solutions

The experts at DACHSER Air & Sea Logistics will be happy to provide you with further information.

Golden Week 2023 in China

During September 29 and October 06, most business and factories in China will be closed. The week-long holiday in one of the world’s most important economies poses an impact to the international supply chain. Start to prepare now to minimize the possible disruptions.

What is Golden Week?

Golden Week is a 7-day or 8-day national holiday in China. Every year the Chinese celebrate the establishment of the People’s Republic of China on October 01. This year, Mid-Autumn Festival falls on September 29 and will combine with National Day Golden Week for a long, 8-day holiday from September 29 to October 06. Traditionally, Chinese people used to take the opportunity to travel for leisure and visit their families in other parts of China.
DACHSER in China, like many other businesses, will be closed during the Golden Week and resume normal operations on October 7.

What will happen during Golden Week?

Most businesses and factories will be closed during the week-long holiday, meaning that production will be at halt. Airports and seaports will keep operating but with reduced manpower due to low production volume from factories. Normally government institutions such as customs offices will be closed from October 01 – 03.
Since China, one of the world’s biggest economies and production countries, will come to a standstill for a whole week and factories may not run at full capacity as soon as the official holiday ends, the plunge of production volume would have an impact to the worldwide supply chain.

How to minimize the impact of Golden Week?

While we try our best to minimize any possible interruptions to your supply chain, you can also help us by considering the following:

Communicate with your suppliers and customers to make arrangements for sufficient stock and manage expectations

Discuss your planning with us and prepare an accurate shipment forecast for long-term planning, so we can offer you the most suitable solution that fits your budget and schedule

Place your booking earlier and pay attention to the cut-off dates.

For sea freight, it is recommended to book 4-6 weeks before the start of holiday

For air freight, it is recommended to book 1-2 weeks before the start of holiday

If you have any questions, please get in touch with your usual local DACHSER contact who will be happy to assist and plan the next steps with you together.