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For a sustainable society: More and more NGOs are taking action around the world

In the course of globalization, internationally networked non-governmental organizations or NGOs are playing an increasingly important role. DACHSER’s partnership with children’s aid organization terre des hommes demonstrates how a company can support an NGO over the long term.

Environmental protection, human rights, joint development projects, migration, anti‑discrimination: the importance of non-governmental organizations, or NGOs, for society is great. Independent of states and governments, they advocate for social, socio-political, or environmental issues. The coronavirus crisis is making the work of NGOs more urgent, as humanitarian aid in developing countries is now more important than ever. This is a challenge for many such organizations, as their work is often hampered by travel bans as well as difficult working conditions and hygiene measures on site. In addition, many of those who donate are less willing to do so in times of crisis. Yet this is exactly what NGOs depend on, because in addition to membership fees, donations are their main source of financing. Transparency with regard to an organization’s cash flow and what it achieves with those funds is now all the more critical for strengthening donor confidence. Many NGOs inform their donors regularly via press releases, newsletters, or on their website about individual projects and the use of funds. NGOs are also monitored by auditing companies and the relevant tax authorities to ensure that they are using donations correctly. A “donation seal” from the German Central Institute for Social Issues (DZI), headquartered in Berlin, helps engender even greater trust on the part of the donors. The seal guarantees that the respective NGO is trustworthy and that the work they do is respectable.

DACHSER supports terre des hommes

According to estimates, there are currently tens of thousands of NGOs worldwide, providing medical care in crisis areas, looking after refugees, supporting micro-enterprises in the start-up phase, and more. One of the leading children’s aid organizations is terre des hommes. Founded in Germany in 1967, the organization protects children from slavery and exploitation, cares for the victims of war, violence, and abuse, and provides education and training for children. The German arm of terre des hommes currently supports 386 projects around the globe. International logistics provider DACHSER has been supporting the work of terre des hommes in South Asia, southern Africa, and Latin America since 2005. In keeping with the principle of “helping people to help themselves,” terre des hommes implements local aid projects to permanently improve the lives of children and the others in their villages. “As a global logistics company, we have operations around the world that bring people, markets, and manufacturing closer together. Yet not everyone is experiencing the benefits of globalization. It is our responsibility to stand up for these people and improve their living conditions,” explains Bernhard Simon, CEO at DACHSER.

By extending its contract with terre des hommes through 2025, DACHSER will be supporting the North Indian state of Bihar as well as projects in New Delhi and Uttar Pradesh. Taking a look at the latter, Ingrid Mendonca is coordinating an aid project there for terre des hommes Germany and is enthusiastic about the commitment of the locals, especially now during the coronavirus pandemic. “Not only do the youth groups support their own communities, sew masks, and procure food, but they are also getting in touch with young people in other villages, districts, even states and getting organized,” Ingrid Mendonca says. “Their commitment to improving the situation is inspiring.”

DACHSER employees also benefit from their employer’s commitment to social responsibility and can support terre des hommes projects on site. For example: Melanie Diem, Team Leader Project Management at DACHSER, coordinated a sustainability project by terre des hommes and DACHSER in Livingstone, Zambia. DACHSER Young Professionals and students from the terre des hommes network took part in the project. “The participants’ commitment to the cause was very impressive. DACHSER employees have the opportunity to immerse themselves in the work of an NGO, an area with which they might otherwise never come into contact,” Melanie Diem explains.

A special kind of commitment

The partnership between DACHSER and terre des hommes shows that together, a commercial company and an NGO can achieve amazing things. “Our collaboration with DACHSER is particularly valuable and important to us because it involves a huge personal commitment and open and honest dialogue,” says Stephan Stolze, head of the fundraising department at terre des hommes. “DACHSER’s employees and CEO Bernhard Simon in particular are deeply involved in the terre des hommes projects funded by DACHSER. They want to know how the people on the ground are doing and to what extent DACHSER’s support succeeds in helping to improve the living conditions of the local people.” In 2018, DACHSER’s commitment was recognized with the German CSR Award in the “Social Engagement” category. Partnering with an NGO makes DACHSER a pioneer, as only a few companies in Germany support internationally active NGOs. “Larger, international companies in particular should seriously consider the UN’s 17 Sustainable Development Goals and support projects in these areas for as long as they can,” Stephan Stolze says.

Latest update on DACHSER Air & Sea Logistics operations

With this update DACHSER would like to inform about the current DACHSER Air & Sea Logistics operations across the regions APAC, EMEA and Americas. In the attached document (see download below) it is listed whether a country organization of DACHSER is operational or, if only limited or not at all, why this is the case. Since the situation in the countries may change rapidly, the attached document will be updated on a regular basis and published on our website.

We sincerely regret any inconveniences caused to our customers due to the pandemic. At DACHSER, we have contingency measures in place and will offer our customers the best alternative solutions to keep the supply chain running. Anyhow, the situation at ports, airports or customs authorities might cause delays. Furthermore, the capacity situation on the global airfreight market is very tense as there are basically no passenger flights operating at the moment.

At the same time, DACHSER has installed strict hygiene measures (e.g. home office) to ensure a safe working environment and to do our part in stopping the spread of the virus. DACHSER is trying to keep the impact of these measures as low as possible, however, together with the official measures by the governments, the precautions may lead to some delays in the operations.

In case of any questions and/or queries, please feel free to contact your local DACHSER representative.

Flexibility and consolidation are key to navigating Africa’s evolving logistics challenges

With logistics across Africa facing mounting complexities in 2025, businesses are under increasing pressure to overcome a range of challenges. From congested ports in South Africa to the difficulties of managing risks in high-volume shipping lanes like the Cape of Good Hope or securing airfreight capacity, companies must find innovative and reliable logistics solutions to remain competitive.

“The current logistics landscape demands flexibility, control, and efficiency,” says Detlev Duve, Managing Director at DACHSER South Africa. “We're finding solutions to address the challenges head-on, enabling our customers to operate with confidence.”

African businesses are grappling with several pressing issues in the logistics sector, says Duve. "Cape Town’s worsening port congestion, which can lead to vessel anchorage delays of up to 10 days, is disrupting timetables and pushing up costs. The rerouting of vessels around the Cape of Good Hope adds significant shipping time, up to 10 days. Increasing demand in airfreight as shippers switch to the skies is straining available capacity. Further complicating the picture, geopolitical tensions near critical trade corridors such as the Red Sea are creating ongoing risks for maritime traffic."

Compounding these challenges are rising freight rates, driven by a shift in capacity as larger vessels are repurposed for more lucrative global trade lanes, leaving smaller ships to service Africa. "For shippers, these market dynamics translate to tighter margins, reduced operational efficiencies, and heightened uncertainty," says Duve. "A close, transparent partnership with your logistics provider is critical."

DACHSER South Africa is stepping up to empower businesses across the region with tailored services, advanced technology, and strategic partnerships, providing solutions rooted in experience and expertise.

Visibility with advanced track and trace

In a market prone to unpredictability, remaining informed is essential. Within its integrated DACHSER platform the logistics provider has deployed an enhanced track-and-trace system offering visibility into shipments. This innovation allows businesses to monitor their goods’ movement with accuracy and make informed logistical decisions. “Being in control of your shipment status is critical in today’s environment, and our track-and-trace tools ensure that our customers are always one step ahead,” explains Duve.

Diversified shipping options, balancing transit time and costs

Duve says it's vital to quickly analyse costs and lead times across different ports and carriers to find the most suitable arrangements for specific business needs. "We're working with clients to balance transit time and costs, evaluating trade-offs between faster delivery and higher shipping expenses to determine cost-efficient solutions."

Consolidation strategy to combat rising freight costs

To counter rising freight rates caused by limited capacity on certain routes, DACHSER has enhanced its global LCL services, which consolidate multiple small shipments into one larger consignment. This approach allows businesses to optimise their logistics budgets. DACHSER has also expanded its own consolidations specifically designed to manage time-sensitive cargo.
 

“At DACHSER, we manage block bookings for key trade routes and time-sensitive shipments, ensuring our customers receive cost-effective yet reliable service,” underscores Duve. By refining its already extensive consolidation network, DACHSER is extending access to more affordable shipping solutions without compromising on delivery timelines.

Supporting airfreight needs with block space agreements

The story of airfreight in 2025 centres on demand outpacing capacity, especially as online retail continues its steady growth. To fill this gap, DACHSER leverages its strategic block space agreements with air carriers. These agreements secure much-needed capacity for businesses reliant on airfreight, while DACHSER’s consolidation of shipments reduces overall costs.

“With our airfreight consolidation services backed by efficient block booking systems, our customers can move critical consignments without delay—even amidst volatile market conditions,” Duve explains.

Streamlining customs with AEO expertise

Navigating customs procedures is often a bottleneck in the African logistics chain. By securing top-tier Authorised Economic Operator (AEO) approval from the South African Revenue Service (SARS), DACHSER provides its customers expedited customs clearance and access to a dedicated SARS channel to resolve issues swiftly.
 

“We’re proud to be an approved AEO service provider. This not only streamlines border control processes for our customers but also guarantees reliability in unpredictable conditions,” adds Duve.

Sustaining an efficient supply chain requires constant adaptation and collaboration. By equipping businesses in Africa with robust digital tools, streamlined customs practices and scalable consolidation options, DACHSER effectively addresses both the immediate and long-term challenges in logistics.
 

“We are strategic partners invested in helping our customers build resilient supply chains,” says Duve. “From enhanced visibility to cost-saving strategies, DACHSER delivers solutions that adapt and evolve in sync with Africa’s dynamic markets.”
 

It is time to take proactive steps towards reliable logistics. Reach out to DACHSER today for comprehensive solutions tailored to your needs.

(ENDS)

About DACHSER:

DACHSER, a family-owned company headquartered in Kempten, Germany, provides transport logistics, warehousing, and customized services in two business fields: DACHSER Air & Sea Logistics and DACHSER Road Logistics. The latter is divided into two business lines, DACHSER European Logistics and DACHSER Food Logistics. Comprehensive contract logistics services and industry-specific solutions round out the company’s offerings. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems provide for intelligent logistics solutions worldwide.

Thanks to some 37,300 employees at 433 locations all over the globe, DACHSER generated consolidated net revenue of approximately EUR 8.0 billion in 2024. The same year, the logistics provider handled a total of 82.3 million shipments weighing 44.1 million metric tons. Country organisations represent DACHSER in 43 countries. For more information about DACHSER, please visit dachser.com

WOMEN IN LOGISTICS: Reaching new heights in agricultural logistics

Marlé Badenhorst of DACHSER South Africa, part of a global logistics company, has worked in the agricultural logistics industry for fifteen years. Her considerable experience and personal approach, backed by DACHSER’s range of specialists and comprehensive international logistics networks, ensures that the company provides expert, personalised solutions to clients when it comes to agricultural import and export.  

DACHSER South Africa provides full supply chain logistics solutions to the agricultural industry, including freight forwarding and cold chain solutions. The company most frequently deals with bulk imports of agricultural implements, equipment and even entire plants from countries including Germany, China and Turkey, as well as importing raw materials for agricultural use that would be too expensive to produce locally.  DACHSER South Africa handles exports of various commodities to African countries and internationally.

Many years of analysing client needs and challenges, and then finding solutions, has helped Badenhorst identify what clients really require from an agricultural logistics service provider.  “Clients are so varied with regard to their individual requirements, but often the problems and challenges they face are similar,” she says.  According to Badenhorst, several critical factors come into play to ensure top performance from a logistics company servicing the agricultural industry.

Personalised service

Based centrally in Bloemfontein, South Africa, Badenhorst can often be found visiting outlaying areas including mines & farms in the Free State or Northern Cape to discuss customers’ projects. “Meeting with customers on their premises, including outlying areas like mines or farms, really adds value and is part of the recipe for the long term successful relationships that we cultivate.  I believe a personal relationship is very important to people in the agricultural industry.” 

Harnessing an international network

Dachser has a closely integrated, worldwide transport and warehouse network with over 376 locations in 42 countries, providing customers with a strong presence in the most important procurement and sales markets in the world. “Having so many offices internationally strengthens our network for communications, provides a strong infrastructure and often helps us provide the best quotes,” says Badenhorst. “Recently, we assisted with the import of an entire fertiliser bagging plant from the Netherlands for an agricultural customer. Our offices in the Netherlands and in Germany ensured that  we could offer the best transport rates and a seamless process.”

According to Badenhorst, network knowledge also comes into play when exporting agricultural commodities to any African country, or to international markets. “Thanks to our offices in all the relevant countries, DACHSER has the knowledge and relationships to be able to advise on the various certification and import requirements for a particular product in these countries, ensuring the process runs as smoothly as possible.”

Tailored solutions and careful cost management

Badenhorst says the biggest challenge for import and export has become finding good sea freight rates, due to major increases in shipping charges after the pandemic. “Escalating costs and exchange rate changes have completely exploded the rates per container. We focus on strong negotiation and contacts to ensure that shipments are still viable for customers.”

Intent on finding specific solutions for clients, Badenhorst works hard to streamline haul operations in each case. “We definitely do not apply a standard approach to every client. We monitor charges line by line and deal with all the suppliers directly rather than using third parties where possible. All the charges add up, and it makes a difference when it comes to keeping costs to a minimum.”

Ability to provide live updates and frequent communication

“Not knowing what is happening is a pain point for clients, and they appreciate frequent live updates of the status of their shipments,” says Badenhorst. “DACHSER’s sophisticated client information systems enable this. We monitor shipments on a daily basis, and we are very proactive on updating customers.  Dachser is implementing a direct customer tracking programme, which takes it to the next level of enabling customers to directly track their own shipments.”

Customs expertise

As a freight forwarder, it is essential to have good relationships with the shipping lines and an excellent grasp of shipping principles and Incoterms, says Badenhorst. She accesses the specialist knowledge of colleagues like Deon Heunes, a former customs officer himself. “Deon’s knowledge is impressive. If we do encounter hold-ups, we ensure we are in the best position to assist and keep clients updated. Delays in customs can be expensive and it is critical to avoid unnecessary delays and penalties.”

In some cases, DACHSER South Africa only comes in at the point of clearance and delivery in South Africa, even if the company hasn’t undertaken the marine transportation. “We work closely with the bank’s forex departments to assist customers with the correct documentation,” says Badenhorst.

The right expertise and experience to manage risks and add value

“We help clients to manage risks and evaluate where they might have gaps,” says Badenhorst. “In particular Insurance can be complicated, and we often find new clients who have been importing for many years simply don’t have the correct insurance cover. A good freight forwarder must be able to advise on this.”

Badenhorst also notes the importance of frequent review of terms and agreements between freight forwarders and clients. “At DACHSER, we don’t take the approach of simply implementing annual rate increases. Matters are evolving so much in logistics, and a full review is critical to ensure the client has the best possible pricing.”

With South Africa’s agricultural production set to reach record levels again, strong logistics partners are a critical part of maximising opportunities in the sector. Fresh from great success at agricultural exhibition NAMPO, Badenhorst is excited about what the future holds. “It’s very rewarding to see how much value we can add for clients in this sector as we take on bigger projects, shipping lines recover and we are able to support Southern Africa’s agricultural industry as it grows to new heights.”

About DACHSER:

A family-owned company headquartered in Kempten, Germany, DACHSER is a leading supplier of logistics services worldwide. DACHSER offers comprehensive transport logistics, warehousing, and customer-specific services in two business fields: DACHSER Air & Sea Logistics and DACHSER Road Logistics. The latter consists of two business lines: DACHSER European Logistics and DACHSER Food Logistics. Comprehensive contract-logistics services and industry-specific solutions round out the company’s offerings. A seamless shipping network—both in Europe and overseas—and fully integrated IT systems ensure intelligent logistics solutions worldwide.

Thanks to some 31,756 employees at 376 locations all over the globe, DACHSER generated revenue of 7.1 billion euros in 2021.  Country organisations represent DACHSER in 42 countries, including South Africa.