Select a topic above and receive regularly updates by email.
Subscribe to these filters
Receive regularly updates of the selected filters by email.
Your subscription has been created successfully
For your security you need to activate your subscription. We have sent the activation link to your e-mail address.
Data validation failed on server.
Unfortunately, the validation of your entered data failed on server.
IP-adress denied
Unfortunately, your IP is blocked for about 1 minute. You have sent too many requests.
General system error
Unfortunately, there was a problem processing your request. Please try again later.
New custom fleet enhances DACHSER South Africa capabilities
DACHSER South Africa has expanded its Johannesburg-based road freight fleet with eleven new Hino trucks, further enhancing the companies road freight capabilities through Africa. Over the next few months, the vehicle fleet in the company’s Cape Town office will also be expanded. Growth in demand and delivering on the specialised needs of clients is driving the expansion of the South African operation of the international logistics leader as the country emerges from the challenges of the pandemic.
“We’re excited to extend our fleet of Hino trucks, which are robust, reliable and have sophisticated in-vehicle technology that makes them an ideal tool in the integrated logistics solutions we offer for customers,” says Detlev Duve, Managing Director of DACHSER South Africa. “Our decision to purchase these trucks, ranging from 4-ton to 15-ton vehicles and including flatbeds, tautliners and pantechnicons, was based on Hino’s proven track record for manufacturing high-quality, reliable vehicles. They are factory-fitted with all the creature comforts that make the driver's experience much more enjoyable, so that they can focus on providing the best service possible.”
Two of the new vehicles have been custom built for specific client needs, reflecting Dachser South Africa’s commitment to tailoring logistics to meet specific client requirements as a valued strategic partner. To meet the needs of the solar, heavy office equipment and medical industries, the trucks are equipped with tail lifts and cantilevers. This makes deliveries to smaller premises easier and safer, where forklifts are not always available. All vehicles are hazardous goods compliant and fitted with cameras and tracking devices to optimise track and trace capabilities.
“Our strategic goal has always been to work closely with our clients to ensure that we put structures and services in place to fit their needs, whether it be in the warehouse or on our vehicles. We build our longterm client relationships this way,” says Duve.
DACHSER South Africa has been providing a highly competitive road freight service for over twenty years, including over-border consolidation and full truckload services. The company provides general road, air and sea freight transport, supplemented by specialised transport services for industry-specific materials including foodstuffs, chemicals, spares and bulk mining machinery.
Road freight in Africa can pose clear challenges and logistics companies must be prepared to be competitive, according to Duve. “Transporting goods throughout the continent requires a strong fleet, an established network of support partners, a team that has up-to-date information on multi-country customs and border control changes or requirements, solid tracking processes, and hands-on knowledge of diverse infrastructures and the challenges they may present.”
A successful road freight service is one that is well coordinated and planned from the outset, as well as effectively tracked en route. DACHSER South Africa manages supply chains using its digital, real-time platform to ensure that both the client and the consignee are able to see where the consignment is at all times.
DACHSER South Africa further offers consolidation services where multiple consignments for different, medium-sized companies are transported in one truck, or a fleet of trucks. “Clients need to make sure they are dealing with established providers when it comes to consolidation, as shipments can be severely impeded by the clearing processes and turnaround times of the order from destination to origin,” says Duve. “We pre-empt any challenges through having strict protocols and detailed processes in place, including processing documents at the border prior loading, and getting all shipments released prior to truck arrival and subsequent departure.”
Another value adding service is the company’s full truckload 24-hour notice period. “This essentially means that a client is notified 24 hours prior to loading in order to check the availability of vehicles - a real advantage for our customers,” says Duve.
“With our strong network, we are continuously developing new routes, building our fleet and devising sustainable road freight and logistics processes. By doing so, we are supporting our client’s growth on the African continent and the continued development of Africa’s overall prosperity. It’s exciting to be a part of this growth.”
“Employee connection and loyalty is what makes DACHSER stand out”
From one-man company to global player – In its 90-year history, DACHSER has become an international heavyweight in the field of logistics. But how has the logistics provider benefited in that time from the loyalty of its employees and its structure as a family-owned company? Dr. Andreas Froschmayer, Corporate Director Corporate Development, Strategy & PR at DACHSER, explains.
Celebrating four decades: Dachser South Africa's expertise facilitates seamless logistics in Africa
In the dynamic and diverse landscape of African trade, navigating the complexities of logistics requires not just a service provider but a partner committed to fostering business growth. With over 45 years of experience and a deep-rooted understanding of the continent's unique challenges and opportunities, Dachser South Africa stands out.
Managing Director Detlev Duve says, "Our mission at Dachser South Africa has always been to not only move goods but also to move businesses forward, leveraging our family business's heritage of reliability, innovation, and a deep commitment to customer service. We have a deep understanding of the Africa's logistics landscape, earned through experience, and we are committed to improving trade flows within it."
Supporting Africa’s logistics needs with bulk ocean freight
Before sea freight containers took over sixty years ago, break bulk was the main form of moving cargo. Roughly 90% of all goods worldwide are still shipped by sea, of which 70% is now containerised cargo. Break bulk sea freight however still makes up a significant segment of transportation and has several advantages for clients, whether by air or sea freight, says Detlev Duve, managing director of Dachser South Africa.
Globally, logistics leader Dachser has undertaken many complex break bulk shipments. Due to Africa’s economic reliance on the extraction of natural resources, logistics operators in Africa will often be required to facilitate the movement of large machinery and parts.
Break bulk is where items are not transported in containers, but carried in units such as pallets, bags, drums or crates, or as larger non-unitised cargo. Cargo can be moved in smaller units, and it allows goods to enter less developed ports that are not set up for loading and unloading containers. Break bulk would also be used for hazardous materials, as they have to stay separate.
Camso specializes in off-road tires, wheels, rubber tracks, and track systems for commercial and powersport vehicles. To reach its customers in Europe as quickly and efficiently as possible, the company entrusted its logistics management to DACHSER as Lead Logistics Provider—a solution with a future.
Camso supplies tires for massive jobs.
When things get really slippery, muddy, gravelly, or slick, that’s when thick pneumatic rollers, rubber tracks, and hard rubber tires prove their mettle. They’re indispensable for the high-performance equipment used in material handling, on construction sites, in agriculture and quarries, and even in outdoor powersports. The message is very clear: the more demanding the terrain, the better.
And that’s precisely what Camso, a Michelin Group brand, specializes in. A global leader in the development, manufacture, and distribution of industrial tires, wheels, and rubber tracks, Camso has more than 8,000 employees in 26 countries across the globe, primarily in Asia, Europe, and North America. It also operates four research and development centers, 23 manufacturing facilities, and an international distribution network in more than 100 countries.
This setup puts as many demands on Camso’s logistics operations as the areas of application put on its products. To keep the company on track for growth and to tap the full potential of digitalization, Camso began reviewing its global and European logistics network some time ago. “Having ten local distribution centers in Europe, each of them independently managed, was no longer in keeping with the times,” says Pierrick Bouf, Supply Chain and Logistics Director EMEA at Camso. “As a result, we reorganized our network around three main distribution centers: one in the UK, one in Germany to cover northern Europe, and one in France to serve southern Europe.”
A reliable partner
The French distribution center in Grans, located near the Mediterranean port of Fos-sur-Mer northwest of Marseille, is operated by DACHSER. “Its location, logistics capacities, and groupage network made it a good fit with our plans to be able to deliver goods to the French market within 24 or 48 hours,” Bouf says. This cooperation would prove successful and resulted in DACHSER being included in the discussion about handing over responsibility for all logistics services to a Lead Logistics Provider (LLP).
"The close collaboration with DACHSER as LLP has made our processes significantly easier and increased our responsiveness in extremely turbulent times", says Pierrick Bouf, Supply Chain and Logistics Director EMEA at Camso.
The LLP would be tasked with orchestrating twelve different transport service providers and ensuring that they deliver an average of 170 shipments per day from the three central shipping warehouses to the target customers in Europe with maximum efficiency and transparency. “In parallel with this new logistics organization, we wanted to improve our services by centralizing and standardizing them and having a knowledgeable point of contact for all logistics-related questions,” Bouf says.
But first, an explanation of the term and the underlying concept is in order: a Lead Logistics Provider is a logistics company that acts as a neutral party in organizing all or at least the essential logistics processes for its customers, regardless of which service provider carries out the operational activity. LLPs are deeply integrated in their customers’ (logistics) processes. After all, this comprehensive service approach isn’t restricted to conducting transports or performing terminal handling or warehousing services; it also involves designing, implementing, and organizing supply chains, optimizing transport and warehouse planning, coordinating suppliers, and integrating the latest (communication) technologies. Customer-specific services such as customs clearance, packaging management, and value-added services also fall under the range of LLP responsibilities.
Delivering tires to customers throughout Europe.
The “premiere league of logistics”
That’s why Stefan Hohm, Chief Development Officer (CDO) at DACHSER, considers LLPs to represent the “premiere league of logistics”: “The LLP concept requires a comprehensive and in-depth understanding of the customer’s supply chain and all associated processes. Using the network and IT expertise that we have acquired and grown over the years, we continue to develop and refine this system to create sustainable complete solutions that our customers need for their business model. In addition to the shipments transported by DACHSER, our portfolio will also incorporate the transparency and management of other logistics providers.”
This made Dachser an obvious choice as Camso’s LLP. “In our collaboration to date, Dachser has proven that it’s capable of organizing and allocating transports exactly the way we want. Following our shared experience with the Dachser-operated Camso distribution center in France, we then began working to expand the LLP solution to the other two distribution centers in the UK and Germany,” Bouf says. “Dachser is very familiar with our products and how we work, and it understands our special service-level requirements when shipping to another country.”
On the DACHSER end, the various strands of the Camso LLP project all converge in the hands of Martin Poost, Department Head Lead Logistics Provider. “All supply chain information flows into the DACHSER LLP Control Tower,” Poost says. “That’s the center where all data, independent of company and location, is pooled and monitored. To do this, we transform the physical supply chain processes and the specific customer requirements into an appropriate IT logic. We then display all relevant data in a transparent and traceable format on the DACHSER Supply Chain Visibility platform, where it can be accessed at any time.”
For this to work, the Camso and DACHSER systems have to be able to “talk” to each other and allow data to be shared in real time without losing information. According to Poost, this is a demanding challenge that, together with Camso, DACHSERsucceeded in transforming into a practical solution. Paving the way for this success was a working group with IT teams from Camso, DACHSER, and technology partner Siemens. “Working closely together, we were able to design the interfaces and the data structure in a way that ensures that communication between our ERP system and the DACHSER Supply Chain Visibility platform functions securely,” Bouf says.
An integrated overall concept
Camso had formulated clear expectations for DACHSER as LLP. It wanted an integrated concept for warehousing, distribution, and management of the various transport providers handling the groupage shipments, partial and full loads, and package deliveries. To this end, DACHSER was tasked with managing and controlling all transports and service providers, including transmitting shipment data to everyone involved, printing barcode labels, and managing proofs of delivery. And last but not least, the LLP is responsible for validating invoices. In other words, it was entrusted with the entire portfolio of highly developed and practical supply chain management processes.
For the Dachser LLP team led by Martin Poost, and for their partners at Camso, working together to draw up the detailed requirements and specifications once again showed very clearly that DACHSER could provide the orchestration of all required logistics services far more efficiently and reliably than if Camso had to create a suitable structure itself.
A glance at the Control Tower and the functionalities of DACHSER’s Supply Chain Visibility platform shows just why that is: “Here, all transport-related data, independent of company and location, is pooled together in one system and presented graphically, making it practical for use in different media,” Poost says. “This enables us and customers, regardless of location, to see where any shipment is at any given time and to intervene if necessary.” Thanks to DACHSER’s proprietary Supply Chain Visibility platform, everyone involved in the transport has access to the latest information and can contact other parties directly if desired, regardless of which type of transport is used. “We cover full and partial loads as well as groupage and parcel services. And it’s all part of a single solution for procurement and distribution logistics,” Poost says.
Easy to use
As the logistics experts know, digitalized and automated processes are only as good and worthwhile as their level of acceptance in day-to-day operations. “That’s why we pay particular attention to user acceptance of all the tools we use,” Poost says. It’s crucial that solutions be easy to use, for example via smartphone, app, and special web services.
If, for example, a rubber track needs to be sent from Germany to France, the Camso systems transmit the shipment data via an EDI to the Supply Chain Visibility platform, which Camso uses to control and release the shipment. The platform then transmits the data to the selected transport provider, who ultimately accepts the shipment. This system is used in transport scheduling, in the transit terminal, and by the drivers. “This means everyone can always see where the track is on its journey through Europe,” Poost says. That’s more than conventional tracking and tracing. “The major advantage of consolidating all shipment data in a single system is that it enables us to work for and with customers from an early stage to plan all transport services. For example, to arrange delivery in accordance with the recipient’s available time slots.” After the rubber track is delivered in France, the proof of delivery is transmitted, enabling the immediate final review of the transport costs indicated on the transport provider’s EDI invoice. “This carrier management,” Poost says, “is a well-oiled process and everyone has their part to play in it.”
The Control Tower and the DACHSER Supply Chain Visibility platform also provide tangible benefits when it comes to analysis, for instance when creating reports or Excel tables and forecasts for such things as order planning and timely provision of container and transport capacities. And last but not least, Poost says, another key aspect of the Control Tower is quality assurance. “When evaluating the services agreed with suppliers and transport providers, an appropriately qualified LLP partner has the professional and technological edge over customers when this evaluation can be explicitly ‘based on daily practice, for daily practice’.”
Poost’s and Bouf’s preliminary verdict on the Camso-DACHSER LLP partnership is thus a positive one. “Especially during the pandemic and the Ukraine crisis, the close collaboration with DACHSER made our processes significantly easier and increased our responsiveness in these extremely turbulent times,” Bouf notes with satisfaction. This also includes the parties having long since established a trusting and mutually appreciative connection on a personal level. “Since the start of our collaboration more than five years ago, we have had weekly operations meetings where we can discuss the events of the previous week and plans for the coming week, and where many potential problems can be anticipated and addressed proactively,” Poost says. “For all the technology it uses and all the progress it is making toward digitalization, logistics is still and will remain a ‘people business’—even, and especially, for a Lead Logistics Provider.”
